Frequently Asked Questions - Orders
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How do I check the status of my order?
You can track your order status by logging into your SilBlade account or using the tracking number provided in your confirmation email.
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Can I change my shipping address after placing an order?
If your order has not yet shipped, you may be able to change the shipping address by contacting our customer service team. Please note that changes may not be possible if the order is already in transit.
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What payment methods does SilBlade accept?
SilBlade accepts all major credit cards in addition to PayPal, Amazon Pay, Google Pay, and Shop Pay.
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What if I receive a damaged or defective product?
If you receive a damaged or defective product, please contact our customer service team immediately. We will gladly assist you in returning the item and obtaining a replacement or refund.
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What is your return policy?
We offer a hassle-free return policy for unused and unopened products within a specific timeframe. Please refer to our website for detailed information on our return policy and procedures.
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Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on your location.
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What is SilBlade's warranty policy?
SilBlade offers a limited warranty on their wiper blades. It covers defects in workmanship and materials under normal use for a period of 1 year from the date of purchase.
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How can I contact SilBlade customer service?
You can reach our customer service team by phone, email, or through the contact form on our website. We are available to answer any questions you may have about our products or services.
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How do I cancel my order?
To cancel your SilBlade order, please contact our customer service team as soon as possible. You can reach us by phone, email, or through the contact form on our website. Be sure to provide your order number and reason for cancellation. Orders may only be canceled if they have not yet shipped.
Frequently Asked Questions - General
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What types of wiper blades does SilBlade offer?
SilBlade offers a wide range of wiper blades, including conventional, hybrid, beam, and rear wiper blades. We also offer specialized wiper blades for specific car makes and models.
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How do I know which wiper blades are right for my vehicle?
You can use our vehicle selector tool on our website or consult our fitment guide to find the correct wiper blades for your car. If you need further assistance, our customer service team is happy to help.
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How often should I replace my wiper blades?
We recommend replacing your wiper blades every 6-12 months or sooner if you notice signs of wear and tear, such as streaking, skipping, or squeaking.
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What are the benefits of choosing SilBlade wiper blades?
SilBlade wiper blades offer superior wiping performance, durability, and longevity compared to many other brands. Our blades are made with high-quality materials and advanced technology to ensure a clear view and safe driving in all weather conditions.
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What sets SilBlade apart from other wiper blade brands?
SilBlade is committed to providing innovative wiper blade solutions for a wide range of vehicles. We offer a diverse selection of wiper blade types and sizes to meet the specific needs of different car models and driving conditions. Our focus on quality, performance, and customer satisfaction sets us apart from the competition.
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Are SilBlade wiper blades environmentally friendly?
SilBlade is committed to sustainability and minimizing our environmental impact. We also use recyclable materials in our packaging whenever possible.
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Can I install SilBlade wiper blades myself?
Yes, SilBlade wiper blades are designed for easy installation. Each package includes clear instructions, and we offer helpful installation videos on our website.